Terms and Conditions of Use

1. Purpose. These Terms govern access to and use of the website https://citynestiberia.com and the platform at https://app.citynestiberia.com(together, the “Platform”), operated by City Nest Iberia SL (“CityNest Iberia”). The Platform provides business-to-business corporate housing and accommodation-management services to companies. These Terms are intended for professional and business users; the Platform is not directed at consumers.

2. Acceptance. Accessing or using the Platform implies full acceptance of these Terms, the Legal Notice, the Privacy Policy and the Cookie Policy. If you do not agree, you must not use the Platform.

3. Eligibility and accounts. Access to the operational platform is restricted to authorised representatives, managers and occupants of client companies. Users are responsible for the confidentiality of their access credentials and for all activity carried out under their account. CityNest Iberia may suspend or revoke access in the event of misuse or breach of these Terms.

4. Booking requests. Requests submitted through the Platform constitute a request for accommodation and do not constitute a confirmed booking. A booking is only formed once CityNest Iberia expressly confirms availability and the applicable terms. CityNest Iberia does not guarantee the availability of any specific property.

5. Prices, invoicing and payment. Prices, invoicing and payment terms are those agreed in the applicable commercial agreement or quotation between CityNest Iberia and the client company. Unless otherwise agreed, invoices are payable within 30 days from the invoice date. All prices are exclusive of VAT unless stated otherwise.

6. Acceptable use. Users undertake not to use the Platform for any unlawful purpose, not to attempt to gain unauthorised access to it, not to interfere with its normal operation, and not to introduce malicious code. Users must provide accurate information and keep it up to date.

7. Intellectual property. The Platform, its software, design and contents are the property of City Nest Iberia SL or its licensors. No right or licence over them is granted to the user beyond that strictly necessary to use the service.

8. Liability. CityNest Iberia provides the Platform on a reasonable-efforts basis and does not guarantee uninterrupted or error-free availability. To the fullest extent permitted by law, CityNest Iberia shall not be liable for indirect or consequential damages, loss of profit, or damages arising from causes beyond its reasonable control. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

9. Data protection. The processing of personal data in connection with the Platform is governed by the Privacy Policy.

10. Modifications. CityNest Iberia may modify these Terms to reflect legal, technical or service changes. The applicable version is the one published on the Platform at the time of use.

11. Governing law and jurisdiction. These Terms are governed by Spanish law. Any dispute shall be submitted to the courts of Madrid, save where mandatory law provides otherwise.